Privacy Policy for ERPNext Integration with eCommerce

Introduction

This Privacy Policy describes how our ERPNext Integration with eCommerce ("Service") collects, uses, and shares information when you use our Service. We are committed to protecting your privacy and ensuring that your personal information is handled in a safe and responsible manner.

Information We Collect

1. Information You Provide:

  1. Account Information: When you register for the Service, we collect personal information such as your name, email address, and contact details.
  2. Integration Data: Information related to your eCommerce platform and ERPNext, such as API keys, login credentials, and configuration settings.

2. Automatically Collected Information:

  1. Usage Data: Information about your interactions with the Service, including IP address, browser type, pages visited, and other usage data.
  2. Device Information: Information about the device you use to access the Service, including hardware model, operating system, and mobile network information.

3. Third-Party Data:

  1. Information received from third-party services integrated with the Service, such as transaction data, customer details, and product information from your eCommerce platform.

How We Use Your Information

1. To Provide and Improve Our Service:

  1. Facilitate the integration between your eCommerce platform and ERPNext.
  2. Ensure seamless data synchronization and functionality.
  3. Monitor and analyze usage to improve the Service.

2. To Communicate with You:

  1. Send you updates, technical notices, and support messages.
  2. Respond to your inquiries and provide customer support.

3. For Security and Compliance:

  1. Detect, investigate, and prevent fraudulent transactions and other illegal activities.
  2. Enforce our terms and conditions and comply with legal requirements.

How We Share Your Information

1. With Your Consent:

  1. We may share your information with third parties when you give us explicit consent to do so.

2. With Service Providers:

  1. We may share your information with third-party service providers who perform services on our behalf, such as hosting, data analysis, and customer support.

3. For Legal Reasons:

  1. We may disclose your information if required to do so by law or in response to valid requests by public authorities (e.g., a court or a government agency).

Data Security

We implement appropriate technical and organizational measures to protect your personal information from unauthorized access, use, or disclosure. However, no data transmission over the Internet or storage system can be guaranteed to be 100% secure.

Data Retention

We retain your personal information only for as long as necessary to provide you with the Service and fulfill the purposes described in this Privacy Policy. We may also retain and use your information to comply with our legal obligations, resolve disputes, and enforce our agreements.

Your Rights

Depending on your location, you may have certain rights regarding your personal information, including:

  1. The right to access and obtain a copy of your personal information.
  2. The right to request correction or deletion of your personal information.
  3. The right to object to or restrict the processing of your personal information.
  4. The right to data portability.

To exercise any of these rights, please contact us using the information provided below.

Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or legal requirements. We will notify you of any significant changes by posting the new Privacy Policy on our website and updating the "Last Updated" date at the top of this page.

Contact Us

If you have any questions or concerns about this Privacy Policy or our data practices, please contact us at:

Email: Support@Golive-solutions.com

Address: 46,ElHaram.ST

By using our Service, you agree to the terms of this Privacy Policy. If you do not agree with any part of this Privacy Policy, please do not use our Service.